Support Center
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Support Center
Find answers to common questions about using the RSU EOMS Portal.
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General
Who can use this application?
What are the core EOMS documents required?
How do I handle my profile details?
Account Security & Data Privacy (RA 10173)
Can I delete my account?
What happens to my submissions if I delete my account?
App Installation & Printing
How do I install the portal as an App on my device?
What is the required paper size for printing Audit Evidence Logs?
SSL & HTTPS Security
How do I use Let's Encrypt SSL for the portal domain?
Accessibility & Inclusivity (PWD Support)
What accessibility features are available for PWD users?
How do I access and enable these accessibility features?
Unit Coordinators & ODIMOs
What is the "Draft" submission mode?
How do I manage the CHED Program Monitoring Workspace?
How do I register a new unit form?
What happens if my risk rating is "Low"?
Campus Directors & Supervisors
How do I monitor site-wide maturity?
What are Consolidated Notices?
How do I track Actionable Decisions?
Administrators
How do I perform a system backup?
How do I manage the Institutional Roadmap?
Can I re-open a closed decision or CAR?